Frequently Asked Questions


What Shipping Methods Are Available?

We use UPS to deliver around the world.

Do You Ship Internationally?

Yes we do.

How Long Will It Take To Get My Package?

UK 3-4 days, Internationally up to 5-7 days.


What Payment Methods Are Accepted?

Payment via Visa, MasterCard or PayPal.

Is Buying On-Line Safe?

We used trusted providers who secure you personal payment information.


How do I place an Order?

All orders can be placed online, for specific requirements you can call us on 00 44 (0) 1902 403968.

How Can I Cancel Or Change My Order?

Email [email protected] with your order number within 24 hours of placing the order.

Do I need an account to place an order?

Yes you can do this during the payment process.

How Do I Track My Order?

By UPS using a tracking number you will be emailed by us when your order is dispatched.

Who should I to contact if I have any queries?

Please contact us by email at [email protected] or by phone on 00 44 (0) 1902 403968.

How Can I Return a Product?

Please see our returns policy.

Any unanswered questions? Contact Us

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